Thank you for visiting our website. Your privacy is important to us.
This Privacy Policy explains how Olympic Park Pharmacy, referred to as
“we,” “us,” or “our,” collects, uses, discloses,
and protects personal information when you use our website and services.
This website is an informational and appointment-request site only. We do not collect,
request, or retain any information about your wellbeing, background, or personal
circumstances through this website. Our forms ask for contact details and nothing more.
1. Information We Collect
We collect personal information about you only when necessary to arrange appointments,
respond to enquiries, or improve our website. This may include:
Personal identifiers
- Your first and last name
- Email address
- Phone number
Electronic and usage information
This website does not run analytics, advertising, or visitor-tracking software. The only
technical information recorded is what our hosting provider writes to standard web server
logs when any page is requested:
- IP address
- Browser type and settings
- The date and time of the request
We do not use this information to identify you, build a profile, or create advertising
audiences.
2. How We Collect Information
We collect personal information when you:
- Submit an appointment request form on this website
- Communicate with us by phone or through the website
3. Purpose of Collection
We collect and use personal information for the following purposes:
- To respond to your enquiries or requests
- To arrange and confirm appointments
- To provide and improve our services
- To administer and secure the website
- To comply with legal and regulatory requirements
We will only collect, use, and disclose personal information with your knowledge and
consent, except where otherwise required by law.
4. Legal Basis for Processing
Our collection and use of personal information is governed by the Personal Information
Protection and Electronic Documents Act, also known as PIPEDA, and applicable provincial
privacy laws.
These laws require that information is collected for legitimate purposes that have been
identified to you, and only with your consent.
5. Use of Cookies and Tracking Tools
This website sets no cookies of its own, and we do not use analytics, remarketing, or
advertising audience tools on it. We do not track you across other websites, and we do
not build advertising audiences from anything you do here or from any information you
enter into our forms.
The one exception is the Google Maps panel showing our location. It is loaded from
Google, and Google may set its own cookies when it loads, under Google’s privacy
policy rather than ours. If you would rather it did not load, you can block third-party
content in your browser settings; the rest of the page will still work.
You can set your browser to refuse cookies or notify you when cookies are being used.
6. Sharing Your Personal Information
We may share personal information with:
- Service providers who help operate our website or deliver services
- Third parties with your consent
- Law enforcement, regulators, or other parties as required by applicable law
We do not sell or lease your personal information to unrelated third parties.
7. Data Security
We use reasonable technical and organisational safeguards to protect personal information
against unauthorised access, modification, or disclosure.
We maintain administrative, physical, and electronic measures appropriate to the
sensitivity of the information collected. However, no internet transmission is completely
secure.
8. Retention of Personal Information
We retain personal information only for as long as necessary to fulfil the purposes
outlined in this Privacy Policy or as required by law.
Once the information is no longer needed, it will be securely destroyed.
9. Access, Correction and Consent Withdrawal
You have the right to:
- Request access to personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Withdraw consent for our continued use of your personal information
To exercise these rights, please contact us using the details below.
10. Children’s Privacy
Our website is not intended for use by individuals under the age of 13. We do not
knowingly collect personal information from children without verified parental consent.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal
requirements.
We will revise the updated date at the top of the policy and notify users where
appropriate.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices,
please contact us: